Privacy policy

Privacy and cookie policy

New Offsprings (“us”, “we”, or “our”) operates the New Offsprings website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.newoffsprings.com

PRIVACY STATEMENT
New Offsprings respects your personal data and ensures that the personal information that is provided to us or that we otherwise obtain is treated confidentially and in compliance with the requirements laid down by the General Data Protection Regulation (‘GDPR’). Personal data is all information from and about a person. Data that says something indirectly about someone is also personal data. The following implements the obligation to provide information to the data subject (s) whose personal data New Offsprings processes

Why is your personal data processed?
New Offsprings processes personal data to be able to offer products, to send products and to be able to communicate with you as a person. New Offsprings processes the following personal data exclusively for the purposes stated below:

- offering and sending products;

- the collection of declarations;

- marketing and communication activities.

Which personal data is processed?

New Offsprings processes the following personal data for the benefit of the services or that have been provided by the person concerned from his own initiative:

- Name;
- Address;
- Telephone number;
- E-mail address;
- Payment details.

New Offsprings processes the aforementioned personal data because it was provided by you as the person concerned on your own initiative, was obtained in the context of an order for one of our products, was made known to us by third parties, or became known through public sources.

LOG DATA
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

COOKIES
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

WHAT KIND OF COOKIES ARE USED ON OUR WEBSITE?

Functional/necessary cookies
We place functional cookies to make our website work well. No permission is required for placing these cookies. This concerns cookies that make sure information is remembered when you go to another subpage, it is remembered if you have given permission to post cookies, the shopping cart is working and data is remembered for the ordering process.

Analytics cookies
These cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

Analytics Providers
We may use third-party Service Providers to monitor and analyse the use of our Service.

• Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Third party cookies (Social media, YouTube and Google Maps cookies)
To share content from our website on social media, Facebook, Twitter, LinkedIn, Instagram will place cookies. For example: when people are watching feeds and updates on Facebook, they (can) use cookies.

Tracking cookies
We continuously improve our website by analysing how you use our website and how you found us. Cookies are placed by Google Analytics, Criteo and Google Adwords, Adcrowd.

Advertisement/marketing cookies
To ensure you do not see the same ad every time, offers match your interests, we know how many visitors click on an ad and how many people eventually make a purchase cookies are placed by Google, Facebook and Google Adwords, Adcrowd.
We do not store cookies longer than required by law and not longer than is strictly necessary for carrying out the purposes. If other parties place cookies, their cookie statement applies. This may change in the meantime. The current cookie statement can be found on the website of the party concerned.
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

SERVICE PROVIDERS
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

SECURITY
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHILDREN’S PRIVACY
Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

COMPLIANCE WITH LAWS
We will disclose your Personal Information where required to do so by law or subpoena.

YOUR RIGHTS

Right to access your personal information:
At any time you have the right to request what personal information we hold on you. Please send us an e-mail to support@newoffsprings.com.
Right to portability:
You have the right to request a transfer of the personal data we own of you to another party of your choice.

Right to rectification:
You have the right to change or complete the personal data we own of you. You can do this yourself by logging in and changing the personal data we have stored on you.

Right to erasure:
You have the right to erase any personal data processed by us at any time except for the following situations
– you have an ongoing matter with Customer Service
– you have an open order which has not yet been shipped or partially shipped
– you have an unsettled debt with us, regardless of the payment method
– if you are suspected or have misused our services within the last four years
– if you have made any purchase, we will keep the neccesary personal data in connection to your transaction for bookkeeping rules

Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.

Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis we make for direct marketing purposes.

You can opt out from direct marketing by unsubscribing which can be done via the link in the footer of every e-mail.

CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US
For questions or comments about the processing of your personal data and this privacy statement you can contact us via support@newoffsprings.com.